Service Manager/Dispatcher
Master IT service delivery with BMK’s Service Dispatcher & Manager Certification courses. Gain expert skills, optimize operations, and boost profitability.
BMK Service Manager Peer Teams
With BMK Community Service Manager Peer Teams, you can leverage the experience and wisdom of seasoned service managers and peers to bolster your service staff. Dispatchers, and service managers, chief information officers, chief technology officers, will all benefit greatly from this peer team.
Monthly accountability and education calls paired with semi-annual in-person meetings are held by the BMK Community Peer Team to help your service team build essential foundations. These include learning best practices for your PSA, RMM, security and technology stack for delivering your managed services, comparing standardized metrics in peer teams, being exposed to ideas to meet customer needs, and more.
Three main objectives are the focus of these peer teams:
- To further incite change within our members' organizations (through financial understanding and accountability) and personnel (through personal and professional training).
- To create capable service leaders who lead their teams and provide operational excellence to their clients in our members' businesses.
- To encourage a sense of community among peers who are service executives and their reliable team.
Why This Peer Team?
The CEO Peer Team includes financial benchmarking, strategic planning, peer collaboration, executive coaching, business performance assessments, and in-person meetings to drive growth and leadership excellence.
/01
Increase service department efficiency and profitability
/02
Improve time entry quality and workload clarity
/03
Reduce stress on billable staff and enhance client communication
Limited Spots for the SM & Dispatcher Peer Team
Why This Course?
This course helps you build a profitable service model, optimize team efficiency, and enhance agreements for higher customer value. Act fast – only 1 seat left.
