by Ginger Clay | Apr 18, 2022 | BMK Event, Business Planning, Compass Program, ConnectWise Training, PSA Consulting, Uncategorized
You might be inviting intruders into your ConnectWise stack, and you don’t even know it. The truth is that your ConnectWise stack is probably vulnerable to security risks due to common configuration mishaps. You can take TODAY some fundamental steps TODAY to harden...
by Ginger Clay | Nov 19, 2021 | Business Planning, Dispatch & Service, Uncategorized
Today we are joined by a real veteran of the industry, Sarah Geller. With several years of internal IT and Service Management experience inside an MSP, Sarah understands the challenges and value of leveraging a Dispatcher in the Service department. We asked Sarah the...
by Josh Peterson | Sep 16, 2021 | Sales & Sales Management, Business Planning, PSA Consulting, Uncategorized
Today I am interviewing Ben Altman, a Sales Consultant at Bering McKinley. BMK Sales Consultants focus on helping professional service providers find, hire and produce highly-producing sales teams that achieve revenue results. For the past 20 years, Ben has walked in...
by Josh Peterson | Jul 6, 2021 | Business Performance Audit, Business Planning, ConnectWise Training, MSP Top Picks, Uncategorized
Time entry – any service-oriented organization knows the value of technician time entry within their professional services automation software. Many technicians find it tough to follow through with time entry, resulting in inaccurate tech utilization reports and data...
by Josh Peterson | May 26, 2021 | Business Planning, Uncategorized, Work-Life Balance
17 Life & Business Lessons Learned Dear Business Leader, My name is Josh Peterson, and I am the CEO of Bering McKinley. I want to share the 17 life and business lessons that I learned over time through effort, struggle, error, and success. I hope you will...
by Josh Peterson | Jan 25, 2021 | Compass Program, Business Performance Audit, Business Planning
Your financial records aren’t just a set of numbers that indicate your profitability. They’re the story your business is telling you day in and day out. Most IT and managed service providers (MSPs) we talk to aren’t getting as much out of their financial stories as...