by Jensen Byrd | Aug 30, 2023 | Business Planning, Sales & Sales Management
Copier Dealers Evolving to Survive – and Thrive Copier dealers know that their traditional business model can’t survive in the coming years and decades. They need to diversify in order to survive, and building out an MSP business is an obvious choice. It’s no longer...
by Jensen Byrd | Aug 7, 2023 | Business Planning, MSP Top Picks
The Root of Uncertainty If we take a look at the IT services industry over the last 20 years, it wasn’t too long ago that the idea of anyone in private equity showing interest in investing in our businesses would have seemed unlikely, if not unfathomable. Fast...
by Josh Peterson | Mar 21, 2023 | Business Performance Audit, MSP Top Picks, Peer Teams
Gross Profit vs. Net Profit: The Truth Behind the Numbers When it comes to gross profit versus net profit, it’s easy to fall into the trap of paying more attention to net profit as an indicator of business health. However, there’s a fundamental issue here, as net...
by Jensen Byrd | May 4, 2023 | Uncategorized
Not a Group, but a Team Peer groups and communities are a well-established presence in the world of MSPs, but as the landscape continues to evolve, MSP leaders need more than a group or community. They need a team. A peer team offers a much more targeted focus and,...
by Jensen Byrd | May 1, 2023 | Sales & Sales Management
Introduction We’ve talked about the impact that resold cloud services such as Office 365 have on MSPs’ gross profit targets, as well as the need to ensure this revenue stream is separated from the traditional revenue streams of products and services. But once you’ve...
by Khaled Farhang | Mar 20, 2023 | Business Performance Audit, Business Planning, Peer Teams
Office 365 and Gross Profit Shrinkage – How To Tackle It (part 1) It’s clear to anyone offering cloud services that gross profit margins have shifted. MSPs with offerings like Office 365 have seen their margins steadily shrink, but don’t necessarily understand why....
by Khaled Farhang | Feb 28, 2023 | Business Planning, Peer Teams, Sales & Sales Management, Uncategorized
Where to start with sales When it comes to sales, many MSPs follow a system that yields consistent results. But consistent doesn’t necessarily mean effective sales processes that will get you to the next level. Quite the opposite in fact – consistent can mean...
by Khaled Farhang | Feb 1, 2023 | Peer Teams
Succession Planning – PART 2 Succession planning is a critical part of any business, and not something that should be left until necessary. While it’s easy to think of it as simply a handoff to the next generation, it is so much more involved than that. In this...
by Khaled Farhang | Jan 18, 2023 | Business Planning, Peer Teams
Two-part series: Part 1 of 2 Why Do You Need a Succession Plan It’s easy to assume that succession planning means planning for the day you choose to retire. With this thought process comes the notion that you’ll deal with this “when the time comes.” The problem...
by Josh Peterson | Aug 1, 2022 | BMK Event, Technology Partner Program, Uncategorized
BMK goes live with an exclusive BMK-Only Technology Partnership Program a business consulting firm that helps managed service providers (MSPs) and managed print partners around the globe find a path to profitability, announces the opening of its Technology...
